Managed Services
What's different about NetManageIT
How is Managed Service different than the support I'm receiving now?
Is Managed Service affordable?
I have in-house IT support, can I still benefit from Managed Service?
My business has a limited budget but we need reliable technology, is there a solution for me?
Your Business's IT
I'm pretty good with computers, why do I need to pay somebody to do it?
What is a CTO, and why should I want one?
How do I find out if my technology is at risk?
How do I protect my business's data?
How can NetManageIT benefit my company?
About NetManageIT
Why NetmanageIT?
What can we offer your company?
How much experience can we bring to your business?
Are we equipped to handle your business's unique needs?
How do you contact us?
What's different about Managed Service? Managed services is different than a simple service call, it's a new philosophy in IT support. Managed Service offers your business
the benefit of constant monitoring and available support. Additionally, as a part of managing your technology, we will guide you in the process of keeping your technology current and at peak functioning. This is much more like having your own in-house IT staff, but far more affordable.
>> Top <<
How is Managed Service different than the support I'm receiving now? Most likely the IT support you're getting is what's known as "break/fix" consulting. Essentially, something breaks, and then a technician attempts to fix the problem...at their earliest convenience. This type of service is often very expensive and time-consuming. Managed services replaces this reactive support model with one which is proactive: constantly monitoring your network, guiding your technological decisions, and and keeping your technology secure.
>> Top <<
Is Managed Service affordable? Yes it is. Most business find they save money switching to a managed technology model. This is for a variety of reasons: We are often able to tell exactly what the problem is by our monitoring software so we can avoid lengthy (expensive) troubleshooting. We can see small problems and correct them before they become big, potentially catastrophic problems. We guide you in your deicing making process, helping you to make the wisest choices for your technology expenditures. All this and more! Many similarly enjoy a small expense which can be budgeted for instead of the fear of a uncontrolled IT spending in the event of a problem.
>> Top <<
I have in-house IT support, can I still benefit from Managed Service? There are two answers to this question depending on what is intended by "in-house IT". For those business with a professional IT staff, there is certainly a great benefit in implementing a monitoring solution into your technological environment. Our desire is not to supplant your qualified staff, but to assist them. By using our monitoring software, IT personnel can maintain a constant knowledge of their network's status and pinpoint problems when they occur. Truly, no IT department should be without this capability.
For some business, your in-house support consists of an employee who's good at computers but has other obligations, yourself, or a friend with some tech savvy. While we are not elitists, often times these individuals are not able to offer the level of support necessary to meet your needs. Managed services takes the burden of technology off of the shoulder's of your company, and let's us deal with it. Often, the cost in downtime, and time lost sorting out IT gremlins makes managed services an easy choice.
>> Top <<
My business has a limited budget but we need reliable technology, is there a solution for me? We have a variety of options and flexibility to tailor a plan that meets your business where it's at. Budgeting for technology is a necessary aspect of business ownership, but we understand it can also be intimidating. At NetManageIT we believe in keeping the costs clear and understandable. In fact, many of our plans can be budgeted for monthly. All our customers will attest, that no matter which service you choose, you're always getting a good value for your money.
>> Top <<
I'm pretty good with computers, why do I need to pay somebody to do it? Let's answer this with another question, "How much is your time worth?" We've received many service calls from clients who have done some very hard work of their own to fix their technology issues only to "give in" and call us. You may be successful in your efforts to fix your current issue, but it's very likely to take away from the only resource you can't increase and are always spending: your time. At NetManageIT we do this stuff all day- we're good at it, and we're also fast at it. Just try us, the time saved will more than pay for the costs- and the peace of mind you get, well, that's just a freebie.
>> Top <<
What is a CTO, and why should I want one? A CTO, or Chief Technology Officer oversees and implements changes in your network. Many business owners are forced into this role simply because, if they don't do it, who will? But the land of technology can be a scary and bewildering place to those who are unfamiliar with it's ins and outs. Our clients who use our CTO services enjoy automated patch management, updates, and security, they meet regularly to discuss the right choices and direction for their business's IT, and they don't worry about their technology much, because they know there's someone watching out for them. Why worry about IT if you don't have to?
>> Top <<
How do I find out if my technology is at risk? We offer a free "Best Practices" assessment to any company who's interested. All you need to to is contact us or fill out our "Best Practices" form on the bottom of the home page.
>> Top <<
How do I protect my business's data? Simple. Sign up for our remote backup protection. For a small monthly fee(a tiny fraction of the cost of backing up the data yourself) we will securely download your data onto a data repository with several layers of redundancy built in. There' no fussing around with tapes or expensive equipment, your data is available to you with just a simple phone call, no more sorting through endless disks looking for the right file, and your data is safe even in the event of a catastrophe or natural disaster.
>> Top <<
How can NetManageIT benefit my company? We could give you a bunch of reasons, but we suggest you read some of what our customers have to say about us.
>> Top <<
Why NetmanageIT? NetManageIT has been in business for over 13 years. Quality service has always been a key aspect of our business model. In order to provide the best service possible, we now offer you the technology to monitor your networks 24/7. With this technology, we can offer you a degree of IT support largely unheard of in the IT world. Administering this groundbreaking technology are highly qualified technicians with over 50 years of combined IT experience. You can be assured you're getting the best service and value for your money.
>> Top <<
What can we offer your company? Apart from our great service and broad ranging experience. We can offer your company some unique products which are tailored to make your computing tasks easier and more productive while reducing technology costs. Among these offerings are managed services, your one stop shop for worry-free IT, secure offsite backup, business-class email, complete web design and hosting, custom applications designed uniquely for your business, and our enterprise level help desk with Microsoft Gold Level support available.
>> Top <<
How much experience can we bring to your business? Our Tech's have over 50 years of experience combined. We've dealt with hundreds of business's since we've been incorporated and have never had a dissatisfied customer. Our tech's immerse themselves everyday in the task of bringing the best service to business's just like your own.
>> Top <<
Are we equipped to handle your business's unique needs? We have hands on experience in everything from help desk IT support, to custom application development, to web and graphic design. Additionally we're partnered with several local and international businesses to compliment our support offerings.If we don't offer what you're looking for, it's a pretty sure bet we know someone who does. Give us a call and find out.
>> Top <<
How do you contact us? We offer several ways to get in contact with us. Our contact form allows you to contact us via form, phone, fax, and email. Additionally, we have offer a technology newsletter where we offer tips and tricks to help you with your technology. You can sign up using the "subscribe" form on our home page.
>> Top <<