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The fact that we used Lotus Notes was a show stopper for most of the providers we talked to. With NETMANAGEIT this was a non-issue. With their best practices processes and documentation in place they are able to support all of our unique applications. Kristopher Masilamani, Network Manager | HOP Energy
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The first week of our agreement we had a major outage that caused hundreds of calls to occur above the anticipated call volume. I was amazed how quickly NETMANAGEIT could address 70-80% of all the calls that, frankly, we could not have handled before [with our internal help desk]. Steve Loizeaux, Senior VP of Information Systems | HOP Energy
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Sense of urgency is very important in regards to IT and modern business that never sleeps. Ben and the team understand how important this is and are always available when we need them. Jeff Lyon, VP | NYEG Drilling
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If my computers are down during tax season, I not only have unhappy clients but can be faced with penalties for not meeting corporate clients’ tax extension deadlines. The excellent quality, timeliness and reliability NETMANAGEIT provides is critical to my business. Steven P. Underwood, Owner | Steven P. Underwood CPA
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A Full Service IT Provider
This is what we offer: fast and capable technical support from a CNY managed IT services provider. How fast? We guarantee one-hour or less response time on customer requests. Making technology a potent asset to your business growth is our purpose and passion. We don't just fix problems, we build lasting solutions to promote success.