Sense of urgency is very important in regards to IT and modern business that never sleeps. Ben and the team understand how important this is and are always available when we need them. Jeff Lyon, VP | NYEG Drilling
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The first week of our agreement we had a major outage that caused hundreds of calls to occur above the anticipated call volume. I was amazed how quickly NETMANAGEIT could address 70-80% of all the calls that, frankly, we could not have handled before [with our internal help desk]. Steve Loizeaux, Senior VP of Information Systems | HOP Energy
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The fact that we used Lotus Notes was a show stopper for most of the providers we talked to. With NETMANAGEIT this was a non-issue. With their best practices processes and documentation in place they are able to support all of our unique applications. Kristopher Masilamani, Network Manager | HOP Energy
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Always available! Either in a crisis or meeting for planned projects and their eventual execution, they are always quick to respond, by email, phone or in person. Doug Hatch, Operations Manager | Euchner USA
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